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Q. Some of my pages need updating... how do I do this?
A. You can use POP update services, or you can make the changes
yourself. Learn more. Q. How do I access my POINT&POST Jobs account?
Q. I just added a new job to POINT&POST through MRI Network and
it is not showing up. What's the problem?
A. Jobs posted to MRI Network are automatically sent to your site
via POINT&POST jobs once, at the end of each work day. For this to take place, you must
have checked the POP Interactive box when posting each job in MRI Network. In addition, when maintanence is performed on MRI Network
or POINT&POST Jobs there may be slight delays in posted jobs being
transferred to your site.
Q. I tried to add a new job to POINT&POST Job directly and received an
error message. Why is this happening?
A. The most frequent cause for error messages with POINT&POST is
the configuration/security settings of your internal LAN, proxy or firewall
server. Try hitting your browser reload button on the error page. If this does
not bring up the page you may need to contact your systems administrator to see
if the settings can be adjusted to avoid this problem.
Q. I can't remember who I am hosted with?
A. Depending on the selection you made you are either hosted with one
of POP's hosting partners or a hosting
company that you selected. For more details, contact
us. Q. My site is not coming up, what should I do?
A. Once you have verified that there are no problems with you Internet
connection you should contact us to report the
problem. After hours and on weekends you should contact your hosting company directly. Q. Who do I contact with email questions or problems?
A. Depending on the nature of your email question or issue you may need
to contact different parties... For help configuring Outlook or other email programs, see email support.
For internal email configuration needs and issues you need to talk to your
systems administrator (this may be someone inside your office or someone
contracted by your office).
To set up new POP email accounts through your site hosting company you
should use your Control Panel (see next FAQ).
For problems with existing email accounts through your site hosting
company you should contact the hosting company
directly.
If you would like POP's assistance in any of these areas, please contact us (support fees will apply). Q. How do I access my Control Panel?
A. Select the Control Panel information of your hosting company from
the Hosting Support page.
If you are hosted with Verio, you can reach the Contral Panel at
http://www.yourdomain.com/stats/ (substitute your actual domain in place of
"yourdomain"). You will need your account name and password to login.
If you are hosted with AIT, you can reach the Control Panel at
http://www.yourdomain.com/cpanel/ (substitute your actual domain). To login use
you password along with "cpanel" for the user name. Q. How do I find out how many hits I am getting?
A. This information is available in the Control Panel for your
site
(see above FAQ). For more details about stats, refer to the support documents provided by your hosting company.
Q. Who do I contact for billing questions?
A. For Website packages and services contact POP.
For Hosting billing questions, contact your hosting company.
For Domain Name billing questions, contact Network Solutions. | 
